Casino Silver Rules and Regulations

1.Introduction to the Rules
Our game rules and operating policies (hereinafter the "participating rules") govern the use of any information taken or used from our website, including your registration and participation in any Casino Silver game (hereinafter the "game").
Please make certain that you read the participating rules carefully. Each time you use funds from your player account to play a game or you enter our website, you are confirming your full understanding and acceptance of the participating rules. In the event that you have any questions about the participating rules, please contact us for clarification by contacting the help desk or emailing us at: support@games-support.com

2.Fairness Statement
We want to ensure that when a player participates in a game they have every chance of winning and that the outcome of the game is NOT affected by:

• The speed of one players internet connection over the other player
• The momentary instability of the internet
• Physical location on the globe

Our developers have continued to evolve our award winning Game software into what we believe to be the fairest and most reliable form of Casino Games on the Internet. Furthermore, Casino Silver does not permit the use of robotic or artificial players and Employees are prohibited from participating in the games.
If you encounter any technical problems or would like more information about our games, please contact our help desk or email us at: support@casinosilver.com

3. Definitions and Terminology Used in Our Game

• "Game" means and includes the following terms: Black Jack, Craps, Keno, Pull Tabs, Roulette, Slots, Table Poker, Video Poker.
• "Promotion" includes the following terms: Bonus; deposit; signup and tournaments.
• All funds are in U.S. Dollars.
• "Player" is a person who registers to play Casino Silver by filling out our registration form with the required information and has acknowledged the rules and regulations.
• A "Purchase" occurs after a player enters the Casino Silver website and purchases Game card(s) from funds that have been deposited in a players account by the player. When a player elects to deposit funds into their player account by one of our e-commerce systems, Casino Silver and its credit card agents must validate the purchase. In the event that the purchase is subject to a charge-back or is otherwise incomplete the purchase becomes void.
• A Game Purchase is considered valid if the player's deposit of cash funds transaction is complete. Refunds cannot be made once a Game is purchased.
• All purchases are made in United States currency.
• A Game Variation is a specified pattern that must be matched on a player's card in order to win a game and receive a prize.
• A Prize is a cash allotment that is payable to a player (or players if there is more than one winner).
• The Parties: Casino Silver and the Player. A User ID is username that is assigned to the player by Casino Silver at the time of registration, such used by the parties to uniquely identify a player.
• A Player Account is the account in which the players use to deposit funds, use to buy into games, deposit winnings into and request payouts from. Once a game is in play, the game credit cannot be returned to the player.

4. Participation Rules
To participate in a game a player must be 18 years of age or older, must read and consent to all of the participating rules and must have authorization to use a valid payment method acceptable to Casino Silver.

ONLY ONE PLAYER ACCOUNT IS VALID PER PLAYER. A MAXIMUM OF TWO PLAYER ACCOUNTS ARE VALID PER HOUSEHOLD. ADDITIONAL ACCOUNTS MAY BE DISABLED AND ANY PAYOUTS REQUESTED FROM DUPLICATE ACCOUNTS WILL BE CONSIDERED NULL AND VOID IF A PLAYER IS FOUND TO HAVE MULTIPLE UNAUTHORIZED ACCOUNTS.

Participation will require that players register with Casino Silver by correctly completing the registration details and offering a full name, address, city, zip code or postal code, state or province, country, e-mail address and telephone number. For any subsequent participation, a player must login with their User ID (provided by Casino Silver) and the player password. Games will be offered at approximately 2 (two) minutes after completion of a previous game. Casino Silver has exclusive authority to modify the game schedule without prior notice. Any player who wins a prize will be transmitted a reference number that will identify a specific win. The player is responsible for the preserving of any reference numbers provided. In the event that there is a discrepancy between the game variations as it is recorded in the Casino Silver database, and that recorded by the player; the calls recorded in the Casino Silver game server shall be considered valid.

A purchase will be void if for any reason Casino Silver does not receive payment or if there is an applicable charge-back at a later date. Casino Silver reserves the right to limit any player's participation in a game, particularly in the event that a purchase is rendered void.
Prizes will be deposited into the players account. The balance of a winners’ account will be mailed to the mailing address provided at registration upon a request by the player. The minimum payout request is $50. Players can request a payout from their winnings only. Casino Silver reserves the right to withhold any such payments until all financial transactions have been settled and cleared. Players can request a payout if they wish to close their players account. Any unpaid or outstanding charges will be subtracted from their account balance in the event of charge backs.

Players CANNOT request a payout from deposits made to their account unless they wish to cash out and close their player account. Requesting payouts from their account balance derived from deposits and not wins will be deemed a cash advance from Casino Silver and a misuse of our online purchasing system. In such cases, Casino Silver may levy a surcharge to offset transaction and administrative costs. In ALL cases, Casino Silver reserves the right to withhold any such payments until all financial transactions have been settled and cleared. Bonus dollars earned through promotions ("Promotions" includes all the following terms: bonus, deposit, signup and tournaments) cannot be redeemed.

Employees of Casino Silver or any subsidiary and their family members are prohibited from participating in Games or Special Contests and from redeeming any winnings incurred.

5.Cost of Playing Casino Silver
Games price ranges vary according to game type. Please see specific games for details. This range may vary for special promotions.

6.Claiming Prizes
Prizes shall be automatically deposited to your player account cash balance. Players can purchase games from their winnings or request a payout be sent through an available payout method. Players who wish to claim their prize money must request a "payout". This can be done by the bank tool bar and selecting the withdraw option. Casino Silver reserves the right to verify all payouts; please not verification may result in a processing delay.

7. Payout/Payout Method
All authorized debit/payment methods are listed on listed on the Casino Silver cashier page. For security reasons, any accounts winnings will be made to the depositing account under the name originally used to register at Casino Silver; Casino Silver does not permit redemptions to be sent to alternate accounts.

NOTE: Winnings and prizes are only valid after an initial deposit has been made. All winnings earned before the initial deposits are not redeemable, and will be removed once an initial deposit is made.

8. Processing
All credit card transactions are handled by our e-cash subsidiary Savinet Enterprises Ltd., Nicosia, Cyprus and the charge will appear of your statement as www.bingoroom.com. You are advised to print all transaction data, rules etc. for future reference.

Please note that in some cases the charge will not appear on the date you deposited, particularly in the case of an evening or weekend.

It is the responsibility of the cardholder to observe the national laws of the cardholder's country regarding possible lottery or gaming prohibitions. In the case of doubt, the cardholder must take action to assure him/herself of the laws in their country.

9. Cashing Out
Please note that we require the following upon your first redemption request:

1. Photo ID (drivers license or passport)
2. Utility Bill (Phone or Hydro bill for example) which matches the information on your player account (name, address etc).

Please forward scanned copy to accounts@casinosilver.com OR you may fax a copy to 1-800-299-3464
Please note that violation of any of these rules may deem your cashout request null and void.

1. All Casino Silver Network members are required to complete the verification process in order to begin receiving cashouts. If you have not completed this process please send a clear and legible fax or scanned copy of the following:
   
   1. Photo Id (drivers license or passport are accepted documents) ) which matches the information on your Casino Silver Network  account (name, address etc).
   
   2. Utility Bill (Phone or Hydro bill) which matches the information on your Casino Silver Network account (name, address etc).
   
   Email option: Please forward a scanned copy of your documents with to: accounts@casinosilver.com. NOTE: Please ensure that your Casino Silver Network  username and the word VERIFICATION appear clearly in the subject line or your email.
   
   OR
   
   Fax option: Please include your Casino Silver Network  username or Account id on the copy as well as your first and last name and fax a clear and legible copy to 1-800-299-3464.
   
   Please note that all photos must be clear and all writing legible. Please be reminded that cashout requests which have not been processed due to missing information and/or verification will be canceled 7 days after the cashout was requested. Funds returned to your account may be subject to further wagering rules at that time, bonus and comp may be voided. The Casino Silver Network reserves the right to refuse cashouts to any person(s) who do not complete this process.
2. Bonus money can not be redeemed.
3. You must make an initial deposit before you may redeem winnings.
4. You must wager greater than the total of your deposit plus your deposit bonus before you may redeem.
5. The minimum redemption amount is $50.00.
6. No more than one cashout within a 48 hour is permitted.
7. Cashouts are processed every Monday, Wednesday and Friday. Cashouts are subject to a minimum of a 1-2 business day verification period before being released. In the case that accounting is closed on a cashout day, cashouts will be processed the following scheduled cashout day. During this time a transaction may be cancelled or modified.
8. We are unable to expedite payouts even by request. If the waiting period
   has passed and you haven't heard from us drop us a line at:
   support@casinosilver.com
9. Your profile must be completed before you request a payout, this includes your full name and mailing address. Cashouts made without this information will be canceled until those fields are completed.
10. Refunds If you would like to request a refund on a deposit, please open a trouble ticket or contact support@casinosilver.com.
    i) Refunds forfeit all comp/bonus earned. Please note this request can take up to six months to process.
    ii) Players may REQUEST a refund if they wish to permanently close their account and have not wagered any of their deposit.  Please note this will bar opening future accounts within this network
    iii) Please note that refunds from deposits made from credit cards are not possible.
    iv) Any unpaid or outstanding charges will be subtracted from their account balance in the event of charge backs.
    v) Refunds forfeit all comp/bonus earned.
    vi) Please be reminded that Casino Silver reserves the right to decline any refund request in accordance with sign up prizing or indication of an intent to defraud.
    Please note this request can take up to six months to process.
11. Please note that if your Cashout request is declined or canceled we reserve the right to void bonus/comp available in your account at the time of your Cashout.
12. Cashouts to Credit Card are no longer possible. All Cashouts will be processed using the method selected from the drop down menu on the CASHOUT request page.
13. In order to receive payouts through InstaDebit, you must have made an InstaDebit deposit with us. It is not possible to send payouts otherwise.

The Casinosilver Network reserves the right to void any Cashout and withhold payment to you of any contested funds at our discretion.
Before making a cashout, you must satisfy the following wagering requirements according to the deposit bonus you received.

Before making a cashout, you must satisfy the following wagering requirements according to the deposit bonus you received.

Bonus	Slots	Poker	Keno	Pulltabs
Up to 200%	20x	20x	20x	20x
Up to 400%	25x	25x	25x	25x
400% or greater	40x	40x	40x	40x

* Roulette, Blackjack and Craps wagers do not count towards the wagering requirements

10. Refund Policy

1. If a deposit has been made in error.
   In the case of a technical error as a result of the casino silver network, all funds and charges will be refunded to the player to the best of our ability. Please note that in these cases Credit Card purchases may not always be refunded directly and an alternate refund method must be agreed upon.
2. If a player is unable to play..
   Players who have spent any part of their deposit may not request a refund.  Players who are not able to play at any time due to a technical issue may REQUEST a refund by opening a trouble ticket or emailing support@casinosilver.com.  Please note that refunding deposits with certain processors is not possible. Refunds forfeit all comp/bonus earned and the account will be permanently closed. Future accounts within this network will not be permitted. Players CANNOT request a refund from deposits or bonuses made to their account unless they wish to cash out and close their player account. In this case, all funds excluding "comp" will be refunded if the above criteria is met. Please note this request will take a minimum of six months to process.

Any unpaid or outstanding charges will be subtracted from your account balance in the event of charge backs.
Please note that winnings earned in the "Sample" games can not be carried over to the "Play for Real" games.

11.Limits of Liability and Indemnification Statement
THIS PUBLICATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. REFERENCES TO SERVICES AND PRODUCTS ARE PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. IN NO EVENT SHALL CASINO SILVER BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS INFORMATION. THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED IN NEW EDITIONS OF THE PUBLICATION. CASINO SILVER MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT (S) AND/OR THE PROGRAM (S) DESCRIBED IN THIS PUBLICATION AT ANY TIME.

• SPECIFICS
It is the responsibility of player to ensure that they understand and comply fully in respect of any state, national and international laws, regulations, directives etc. applicable to the player. Casino Silver cannot be held responsible for any third party claims of any kind against players. Player's agree that they are 18 years of age and have authorization and authority to use the credit card or accounts offered to Casino Silver for a purchase. The liability of Casino Silver with respect to any claim made by a player shall be limited to the prize. Under no circumstances will Casino Silver be liable to any costs or expenses incurred by a player in making a claim. Casino Silver will not be held liable to any costs or expenses incurred by a player for any overdrafts relating to deposits to player accounts made through our e-commerce systems. It is the player's responsibility to ensure that sufficient funds are available to them before they make a deposit to their player accounts via our e-commerce systems. Casino Silver will not be held liable for any costs or expenses incurred by a Player for any overdrafts resulting from multiple deposits to a player's account made through the improper use of our e-commerce systems. Reloading a cash deposit transaction page constitutes misuse of our e-commerce system and as such, Casino Silver will not be held responsible or liable for any overdraft charges or costs that they may incur as a result misuse of our e-commerce systems. Casino Silver shall have the right to suspend or withdraw any participation at its absolute discretion. Personal details of all players will remain confidential unless players agree to their details being used for future publicity purposes. Casino Silver will not be liable for any loss of whatsoever in nature arising from the cancellation of any round, including the loss, for whatever reason, of the chance to participate in the game. In particular, but without prejudice to the generality of the foregoing, Casino Silver will not be liable to any person: For the failure of, or damage or destruction of the Casino Silver central computer system or records, or any part thereof, for delays, losses, errors or omissions resulting from failure of any telecommunications or other data transmission system, for any delay resulting in non-receipt of any participation for a particular round. Casino Silver will not be liable for any loss as a result of an act of God, an outbreak of hostilities, riot, civil disturbance, acts of terrorism, the act of any Government or authority (including refusal or revocation of any license or consent), fire, explosion, flood, hurricane, theft, malicious damage, strike, lock-out, or industrial action of any kind. The parties shall not commit nor purport to commit the other to honor any obligation other than is specifically provided for by these participation rules. The player accepts liability for any damages that may be caused by the misuse of his/her membership number and access-code details on Internet. These participation rules constitute the entire agreement and understanding between the parties.

12.Disputes
Casino Silver wants to assure all of its players (and prospective players) that it has made every effort possible to provide you with the world's most entertaining, reliable, and more importantly, honest Casino games on the Internet. It is our sincere intent to ensure that all of our players are satisfied with the quality and fairness of our games. Every effort possible has been made by Casino Silver to promptly and impartially resolves all disputes that may arise from the use of our game.

CASINO SILVER RESERVES THE RIGHT TO DECLINE WINNINGS AWARDED BY GAME MALFUNCTION OR TECHNICAL ERROR. IN THE EVENT OF A GAME MALFUNCTION; ALL WINNINGS WILL BE VOIDED AND THE PLAYERS’ BALANCE WILL BE RESTORED TO THE EXACT STATE AND BALANCE AS IT WAS BEFORE THE GAME MALFUNCTION.

Customer satisfaction is our primary goal. As the operators of Casino Silver, we are determined to provide you our highest level of customer service possible. Our resolve is to consistently provide you with a fair and impartial dispute mechanism in the event that a dispute occurs. The success of our business is dependent on providing you with exceptional customer satisfaction policies. Obviously, happy customers will ensure that we win new customers and that our existing players will continue to come back to enjoy Casino Silver time and time again. Casino Silver reserves the right to amend these Rules from time to time without prior notice.

13. Promotions
Periodically we have promotions that award bonus money. Following are the rules for such promotions. These rules apply to all promotions and complimentary bonus money unless otherwise specified in the associated promotion.

1. Bonus or Deposit money cannot be withdrawn.
2. ADVERTISED DEPOSIT BONUSES ARE CONDITIONAL AND REMAIN SO UNTIL SUCH TIME AS THESE QUALIFICATIONS/REQUIREMENTS ARE MET.
3. Non- depositors cannot receive redemption on winnings prior to that deposit and cannot transfer bonus or comp dollars to their account once a deposit is made.
4. All bonus dollars will be removed upon withdrawl.
5. Bonus Dollars are not equal to real dollars; they are valid only once the original deposit has been wagered.
6. BEFORE BONUS DOLLARS APPEAR IN THEIR ACCOUNT, PLAYERS MUST WAGER EITHER 10 TIMES THEIR DEPOSIT OR LOSE 95% OF THEIR DEPOSIT.
7. Player must wager equal to or greater than the amount of their bonus, as a total of all Game purchases since the time of that deposit.
8. An unqualified bonus must be earned and qualified before a redemption/payout can be made. IF A REDEMPTION/PAYOUT REQUEST IS MADE BEFORE THIS TIME, THE BONUS OFFER IS VOIDED.

14. Security and Privacy Policy
Personal identity and details of all members will remain confidential. Casino Silver will not report wagering information on behalf of any member.

All transactions are encrypted. Our servers are protected by state-of-the-art software technology, and all transactions are further secured by Verisign; the leader in online financial security. All verified player information; including credit card, contact and account information remains totally confidential at all times.

Thank you for playing on Casino Silver.

11. Signup Offer Terms and Conditions
In order to be eligible to win up to $500.00USD, the customer must satisfly playthrough requirements equal to or greater than 50x the amount of the signup bonus they receive. Playthrough may be satisfied through any combination of wagers in Slots, Video Poker, Keno, Table Poker or Pull Tabs. Cashouts are subject to the same rules and regulations as all cashouts as outlined in this document.

12. Security and Privacy Policy
Personal identity and details of all members will remain confidential. Casino Silver will not report wagering information on behalf of any member.

All transactions are encrypted. Our servers are protected by state-of-the-art software technology, and all transactions are further secured by Verisign; the leader in online financial security. All verified player information; including credit card, contact and account information remains totally confidential at all times.

Thank you for playing on Casino Silver.